Black And White Business Solutions jobs - International Voice Process

International Voice Process

Black And White Business Solutions
experience Fresher
salary 15,000 - 35,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 6
Openings: 1

Job Description

Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
  • Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
  • Shift : Rotational Shifts / UK / US
  • Experience: Fresher's / Experience
  • Sal: up-to 4.5lpa
  • Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts
  • Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
  • Customer :Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing
JOB Role :
  • Engaged in handling calls of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.
Required Candidate profile One day interview process - Fresher's can apply Desired Candidate Profile
* Possess good communication skills, both oral and written 
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3 Pass out 
 * Should be flexible with rotational shift.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id676778
Job Category Diploma , BPO
Locality Address Bommanahalli, BTM , Hebbal , Old Airport Road , Whitefield
StateKarnataka
Country India

About Company

Black And White Business Solutions
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