Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
- * Any UG / Graduate Experienced can Apply *
- Huge Openings with TOP BPO MNC's - Technical Support & Customer support - (International Voice ).
- ONE DAY INTERVIEW PROCESS - ONE OF THE BIGGEST CLIENT IN INDIA - DO NOT LOOSE THE OPPORTUNITY.
- Note : Candidate Should be Available in BANGALORE Location.
- SHOULD BE FLEXIBLE WITH ROTATIONAL SHIFTS... LOOKING ONLY FOR IMMEDIATE JOINERS.
- Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
- Shift : Rotational Shifts / UK / US Sal : upto 4.5lpa
- Designation : Customer Support / Health Care / Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO
Technical :
- Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting Customer : Banking / Finance / Healthcare / Mutualfunds / Insurance / Retail / telecom.
JOB Role :- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Required Candidate profile One day interview process - Only Experienced can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3.
* Should be flexible with rotational shift.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********