Job Title: International Voice Process
Language: English + Hindi.
Experience: 1 year
Qualification: Graduate / PUC
Salary: 3 LPA - 3.2 LPA
Job Location : HSR Layout
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Don't miss out on this exciting opportunity to take your career to new heights. Your skills are in high demand, and we have every confidence that you'd make a significant impact in this role.
Feel free to reach out if you have any questions or need assistance with the application process.