Job Store Consulting jobs - International Voice Process

Job Description:

· Outbound calls to insurances for claim status and eligibility verification.

· Denial documentation and further action.

· Calling the insurance carriers based on the appointment received by the clients.

· Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

· Calling insurance companies to get the status of the unpaid claims.

· Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

· Maintain the individual daily logs.

· Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.

· Work cohesively in a team setting. Assist team members to achieve shared goals.

· Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies.

· Communication / Issue escalation to seniors if there is any in a timely manner.