Hiring for international voice process ( client base permanent role )
Experiences : Fresher to Experiences
Qualification : 10,12 ,Diploma , Any degree
Skill set : Fluent in English
Job Description The major roles & responsibilities include
- Previous experience in a customer support role is an added advantage
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems is an added advantage
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Candidates must do international Outgoing calls
- Knowledge about Canada Geography or obtaining it is a must
- Fluency in English is a must
- Able to work in Night shift (Canada Shift)
- Rotation shift/ 5 days working
- Qualification : 10th/12th/Any Degree
- Shift : Evening and Night Shift
- Job Timing : 7PM to 3AM & 11PM to 7AM
- Working Days : Monday To Sunday (Weekly 2 days routine off)
- Incentive Bonus : 1% of Sale Value in Canadian Dollars (CAD $)*
- Location : Nungambakkam, Chennai