Pourbrain Tech jobs - International Voice Process
International Voice Process
1 to2 Years
30,000 - 40,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
- 1 to 2 yrs of international exp.
- Very good communication skill.
- Atleast 1yr of continuity of service (negotiable in exceptions).
- Should be good for evening shifts (shift time 5 pm to 2 am). Can change and can be aligned for night, Austraian shift.
- Should be experienced with MS office.
Excellent English
Salary upto 10 to 15% hike on current ctc.
Excellent English
Salary upto 10 to 15% hike on current ctc.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education
Diploma, 12th Pass (HSE), Any Graduate
Who can apply
Experienced (1 to2 Years)
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1120809
Locality Address
Okhla
State
Delhi
Country
India
About Company
Pourbrain Tech
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