International Voice Process

Telecom Clarus
Experience : Freshers
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Location : Kolkata(Salt Lake )
Monthly Salary : Rs. 14,000 - Rs. 26,000
Posted on 25 Jul 19
Job DescriptionLast Date 22 Sep 19

  • Clarus Telecom India Pvt Ltd is hiring for Fresher Experienced for International Voice Process ( BPO Call Center ) with best salary offered (Salary starts from Rs. 12,000/- to Rs. 24,000/- ) plus incentive.
Skill:
  • Candidate must be fluent in English
  • Open for Night shift

Benefits:

  • 5 Days working (Saturday & Sunday fixed off)
  • Best Salary offered
  • PF benefit
  • Friendly work culture

Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
International BRAND ITES company situated in Salt Lake Sector 5 Kolkata, running with Website and Telecom Voice process for US / Canada and AUS clients.
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