International Voice Process

Telecom Clarus
Experience : Freshers
Location : Kolkata(AJC Bose Road , Alipore , Ballygunge , Baranagar , Behala , Bhawanipur , Camac Street Area , Chandni Chowk , College Street , Dalhousie, Desapriya Park , Dum Dum , E M Bypass , Elgin Road , Esplanade , Garia , Gariahat , Hatibagan , Hazra , Howrah, Jadavpur , Kankurgachi , Kasba , Kestopur , Lake Town , New Alipore , Park Circus Area , Park Street , Picnic Garden , Prince Anwar Shah Road , Rajarhat New Town , Rash Behari Avenue , Salt Lake , Sarat Bose Road , Sealdah Area , Shibpur , Shobha Bazar , Shyam Bazar , Southern Avenue , Tangra , Theatre Road , Tollygunge , VIP Road , Kolkata-Others)
Per Month: Rs. 14,000 - Rs. 32,000
Posted on 26 Sep 19
Job is expired
Job DescriptionLast Date 24 Nov 19

Clarus Telecom India Pvt Ltd is hiring for Fresher Experienced for International Voice Process ( BPO Call Center ) with the best salary offered (Salary starts from Rs. 14,000/- to Rs. 32,000/- ) plus incentive.

Process : Website / SEO / SMO / GLL / Mobile App

Skill:

Candidate must be fluent in English

Open for Nightshift

Benefits:

5 Days working (Saturday & Sunday fixed off)

Best Salary offered

PF benefit

Friendly work culture

Responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
International BRAND ITES company situated in Salt Lake Sector 5 Kolkata, running with Website and Telecom Voice process for US / Canada and AUS clients.
Job is expired
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