EClerx jobs - International Voice Process

International Voice Process

EClerx
experience 0 to 1 Year
salary 15,000 - 17,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 5
Openings: 50

Job Description

What you’ll do:
  • Analyze and verify customer accounts as per available data
  • Assist with routine customer queries on products and services via chat
  • Take appropriate steps to resolve customer issues and provide feedback to prevent similar issues from occurring in the future
  • Troubleshoot technical issues related to customer’s services
  • Serve as a subject matter expert on clients business rules, customer interaction policies and support tools

Required Expertise:
  • Basic knowledge of hardware (Modems, Routers and Technical troubleshooting)Excellent communication (Written and Verbal) and interpersonal skills
  • An analytical mindset with the ability to quickly assimilate process knowledge
  • Strong team player who exhibits patience as well as the ability to help team members
  • Must be reliable in terms of attendance
  • Professional behavior, appearance, and communication skills
  • Basic knowledge of Excel and computer applications

Job Particulars

Who can applyFreshers and Experienced (0 to 1 Year )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id824948
Locality Address Akurdi , Aundh , Balewadi , Baner , Bavdhan
StateMaharashtra
Country India

About Company

EClerx
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