As a Technical Support Executive, you will respond to communicate with the customer of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment on behalf of the client.
Responsibilities and Duties
Resolve customer issues and make him commit to a day for payment.
Understand customer requirements and then collect on the amount due.
Use your convincing skills to make the payment on time.