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Fresher 
Salary not disclosed Job
Requirements:
We are hiring people for International Voice Process.
Any degree\Diploma\BE graduates are eligible. Arrears not an issue.
Should have Excellent Communication.
Ready to work in nigh shift.
Note: After the 6 months training, WFH option will be provided for female candidates based on the performance.Benefits @ e-care
ESI\PF\Gratuity
Performance Allowance
Attendance Allowance
Saturday & Sunday holiday
Limited CAB facility
Interested candidates come for the direct interview process
Duties
Provide customer support via phone calls for international customers, in multiple languages.
Troubleshoot customer queries and requests.
Manage customer expectations and ensure customer satisfaction.
Document customer interactions for review and follow-up.
Utilize computing and technical expertise to respond to customer inquiries.
Regularly review customer feedback and take measures to improve customer service.
Inform customers on the steps to follow to exploit services of the company.
Ecare India is a part of the US$ 100 million Sanghi group of companies based at Chennai. The group has diversified interest in Steel Manufacturing and Trading, Automobile Components manufacturing, Real Estate Development, Software development and IT Enabled Services.
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