Immediately wanted International Voice Specialist
Position: International Voice Specialist
Location: Coimbatore, Tamil Nadu, India
Job Type: Full-time
Responsibilities:
- Handle international voice calls with professionalism and efficiency.
- Ensure high-quality voice transmission and clear communication for all interactions.
- Utilize advanced technology and software tools to optimize call performance and customer satisfaction.
- Collaborate with team members to troubleshoot and resolve any technical issues or challenges.
- Maintain accurate records of call logs, customer inquiries, and resolutions.
Requirements:
- Bachelor's degree in a relevant field or equivalent practical experience.
- Proven experience in handling international voice calls or similar customer service roles.
- Excellent communication skills, with fluency in English (additional language proficiency is a plus).
- Strong technical aptitude and ability to adapt to new software and technology platforms.
- Customer-focused mindset with a passion for delivering exceptional service.
Benefits:
- Competitive salary package commensurate with experience.
- Opportunity for career growth and professional development.
- Dynamic and collaborative work environment with a focus on innovation.
- Health insurance coverage and other employee benefits.