Spancore jobs - International Voice Specialist

Immediately wanted International Voice Specialist

Position: International Voice Specialist

Location: Coimbatore, Tamil Nadu, India

Job Type: Full-time

Responsibilities:

• Handle international voice calls with professionalism and efficiency.
• Ensure high-quality voice transmission and clear communication for all interactions.
• Utilize advanced technology and software tools to optimize call performance and customer satisfaction.
• Collaborate with team members to troubleshoot and resolve any technical issues or challenges.
• Maintain accurate records of call logs, customer inquiries, and resolutions.

Requirements:

• Bachelor's degree in a relevant field or equivalent practical experience.
• Proven experience in handling international voice calls or similar customer service roles.
• Excellent communication skills, with fluency in English (additional language proficiency is a plus).
• Strong technical aptitude and ability to adapt to new software and technology platforms.
• Customer-focused mindset with a passion for delivering exceptional service.

Benefits:

• Competitive salary package commensurate with experience.
• Opportunity for career growth and professional development.
• Dynamic and collaborative work environment with a focus on innovation.
• Health insurance coverage and other employee benefits.