Elitaz Private Limited jobs - International Voice Support

International Voice Support

Elitaz Private Limited
experience 1 to 2 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 8
Applications: 8
Openings: 1

Job Description

Elitaz Private Limited
International Voice Support
We are a Healthcare Practice Management Company associated with U.S healthcare industry. Our business partners are US Healthcare providers located in various states and we work with them in real-time virtually. The core value of Elitaz is determined with a vision of providing high-quality Practice Management services to Healthcare providers ensuring state of the art healthcare administrative system through practice oversight, revenue oversight, clinical oversight and information technology.
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International Voice Support Associate
Job Code: Elitazjob
Job Location:
Chennai (Madras)

Job Description

Handling customer email queries.
Incoming and outbound communication support.
Collecting data for the customer satisfaction surveys.
Following up with customers and confirm whether the customer is satisfied or not with a given product by conducting a Customer Satisfaction Survey.
Handling & listening to irate customers (if any).
Manage customer feedback received via all channels proactively in accordance with the company service standards and policies.
Generate and manage customer feedback report monthly basis

Functional Area

ITES/BPO/KPO/Customer Service

Functional Role

Customer Care Executive/Customer Service Exec
Candidate Requirement
Excellent English, (written and oral) and communication skills.
Good general knowledge, a curious mind, and the ability to work independently as well as a part of a team.
Candidates from a customer service background (Preferably - BPO/ Call center/ Hospitality) .
Graduate freshers or Experienced - Undergraduate (10th/ 10 2/ 10 3) with minimum 6 months of Any Work experience can apply.
Technology / Internet savvy..

Experience

1 - 2 years

Qualification

Graduate in Arts

Preferred Resume Format

MS-Word
Compensation Details

Salary

3.00 Lakh (Indian Rupees) per annum inr


Job Particulars

Who can applyExperienced (1 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id394784
StateTamil Nadu
Country India

About Company

Elitaz Private Limited
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