IT Associate II jobs in Pune at Arrow Electronics

Position

IT Associate II

Job Description

IT Associate II

What You’ll Be Doing

Provide first-level IT technical 24/7 support by resolving basic to moderately complex technical issues related to program scheduling across Arrow’s business critical systems.
Typically involved in monitoring of scheduled programs in various business applications across the Organization to meet the pre-defined SLA’s.
Coordinate resolution of issues as needed with Development and Level 2 Support Teams
Escalation to Level 2 Support team as and when needed and Update the existing Action Matrix document as defined in respective IT environments.
Research common problems and recommend solutions; prepare Monthly Status report and review with Development/Level 2 Support teams

What We Are Looking For

Typically requires a 3-4-year degree and 2–4 years of experience or High school graduate with equivalent related experience. May require specific certifications.
Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience.
Completes work under moderate supervision.
Likely to act as an informal resource for colleagues with less experience.
Identifies key issues and patterns from partial/conflicting data.
Takes a broad perspective to problems and spots new, less obvious solutions.

What’s In It For You

Training and professional development
Performance coaching
Work with fun team in a supportive environment
Work at a strong and growing company
Community involvement opportunities

Location:
IN-Pune, India (Solitaire Bldg)

Time Type

Full time

Job Category

Information Technology

Arrow Electronics

About Arrow

Arrow Electronics, Inc. (NYSE: ARW),an award-winning Fortune 110 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 175,000 leading technology manufacturers and service providers. With 2019 sales of USD $29 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.

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