IT Business Analyst - Salesforce

Micron Technology
Experience : 2 to 4 Years
Education : BBA/BBM
Location : Hyderabad
Job Role : Others
Posted on 04 Jan 20
Job is expired
Job DescriptionLast Date 09 Feb 20
IT Business Analyst - Salesforce

Location: Hyderabad, AP, IN

Company: Micron

Req. ID: 154781 

Responsibilities and Tasks
  • B.S./B.B.A. in Information Systems, Business Management, Industrial Engineering or industry-related curriculum 
  • Minimum of 2 years’ experience as an Salesforce Analyst/Admin
  • Experience in CRM systems integration with large, complex third-party solutions
  • Experience with Salesforce standard functionality and features (Sales Cloud, Service Cloud, Community Cloud)
  • Skilled in requirements analysis, business process understanding, technical solution design, data analysis and migration and integration
  • Experience as a key team member on at least one large project and full implementation cycle 
  • Strong systems thinking and problem-solving capability 
  • Self-motivated and outcome oriented 
  • Capability to build strong rapport with customer groups 
  • Experience in collaborating with team members to drive results 
  • Ability to facilitate and drive decisions and clarification 
  • Ability to work independently with short deadlines 
  • Strong communication skills (written, verbal and presentation) 

Key Expectations:
  • Demonstrate Micron core values of people, innovation, tenacity, collaboration, and customer focus
  • Actively participate in long-range strategy planning to identify and address complex business issues
  • Act as a change agent, seeking opportunities to challenge the status quo to meet business objectives
  • Ensure solution releases meet the highest standard in terms of end user experience and performance.  Focus on quality as the core of user experience
  • Keep up with the latest industry research to ensure we are appropriately leveraging new technologies while aligning with internal standards
  • Serve as an internal consultant within Sales teams and partner organizations on Salesforce capabilities and operations execution best practices 
  • Partner with leadership to understand capability needs and to improve the overall efficiency of the teams 
  • Ensure delivery of quality solutions within our Salesforce environment 
  • Deliver large scale, high-value projects by leveraging an established delivery methodology 
  • Provide expert functional and process guidance on system capabilities and solution approaches 
  • Work within cross-functional teams (Operations areas, other SCRUM teams, Sales, PMO) to drive successful deployments 
  • Leverage metrics and performance data to understand opportunities for improvement
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
At Micron we value collaboration and our teams. Because that's where the best ideas and breakthroughs are born. Our team members, partners, customers, and leadership work closely together to deliver — setting a high bar for ourselves and our industry. Because transformation always starts within.

Job is expired
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