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Nodway Solutions jobs - IT Help Desk

IT Help Desk

Nodway Solutions

location

experience

Fresher

salary

2,00,000 - 7,00,000 Per Month

qualification

BE/B.Tech, BSc, Other Graduate

Read More...

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Posted: 5 Years ago

Views: 7

Applications: 0

Openings: 1

Job Description

We are hiring for Top MNC BPO for IT Help Desk For International Voice
The Service Desk Agent is the first point of contact for the users who call our IT Service Desk.
While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve tier 1 requests in a timely fashion.
The Service Desk Agent escalates unresolved problem/issues/requests to the proper tier 2 and 3 support team.
Troubleshooting basic end user issues on various software applications, hardware, network and telecommunications systems and provide basic desktop support.
Graduation with 1 to 5 years of experience in Service Desk Environment or Technical Support

Job Particulars

Role Others

EducationBE/B.Tech, BSc, Other Graduate

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id108793

StateTelangana

Country India

About Company

Warm greetings from Nodway Solutions.

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