SnapHunt Pte Ltd jobs - IT Helpdesk Engineer

IT Helpdesk Engineer

SnapHunt Pte Ltd
experience 0 to 3 Years
salary Salary not disclosed
qualification
Posted: 1 Month ago
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Job Description

Responding quickly and escalating technical issues to the relevant parties when needed and following up till the issues are closed.
The Offer
  • A well-established company with strong emphasis on employees' development
  • Work alongside industry experts and learn extensively
The Employer

Our client is a IT services firm providing Cloud and Enterprise Software Solutions.

The Job

You Will Be Responsible For
  • Responding quickly and escalating technical issues to the relevant parties when needed and following up till the issues are closed.
  • Ensuring all standards and procedures are followed and maintained.
  • Answering queries and resolving issue relating to usage of standard applications and IT services.
  • Contributing to the maintenance of manuals and documenting changes to procedures
  • Providing monthly help desk reports.
  • Assisting new employees with laptop set-up and maintaining performance of computer systems
  • Ensuring hardware and software are installed and updated in a timely manner
The Profile
  • You possess a Degree/Diploma in Computer Science, Engineering or related field.
  • You have at least 2 years experience within a Helpdesk/Technical Support role.
  • You have excellent communication and interpersonal skills.
  • You are familiar with MacOS and LINUX (Redhat, UBUNTU etc.) operating systems.
  • You possess strong analytical and critical thinking skills.
  • You are adaptable and thrive in changing environments
  • You pay strong attention to detail and deliver work that is of a high standard.

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Job Particulars

Role Others
Job TypeApprenticeship
Hiring Process Face to Face Interview

About Company

SnapHunt Pte Ltd
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SnapHunt Pte Ltd recruiting IT Helpdesk Engineer Experienced(Fresher) candidates candidates nearby Pune,.SnapHunt Pte Ltd vacancies for IT Helpdesk Engineer is recruited through Written-test, Face to Face Interview etc.
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