IT Operations Associate

Zomato
Experience : 2 to 3 Years
Education : BE/B.Tech
Location : Bangalore
Posted on 12 Jul 19
Job DescriptionLast Date 10 Sep 19
IT Operations Associate

Location: Bangalore, India

Here's what you'll do day-to-day:
  • Ensure internal applications & network stability (e.g. access products, service networks and core network)
  • Perform routine administration, monitoring, troubleshooting and maintenance of Microsoft Server 2012 Active Directory components and Google Apps/Microsoft O365 for Business
  • Coordinate with external OEM for software & hardware renewals and upgrade
  • Able to analyse problems and conduct effective fault diagnosis and system recovery of internal office applications
  • Coordinate with ISPs for trouble ticket generation and response, carrier interface and escalations
  • Work on assigned tasks effectively

Requirements:
  • At least 2 – 4 years of work experience in IT operations
  • To diagnose and resolve software and hardware incidents including operating systems (Windows and Mac) and across a range of software applications
  • Experience in troubleshooting network issues
  • Should have basic knowledge of Firewall, Network Switches, Routers etc.
  • Knowledge of Linux OS is an added advantage
  • Should be comfortable with ambiguity, unpredictable work hours and should be able to function independently
  • Willing to work as individual contributor in a team with minimum support
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
We are over 2000 passionate Zomans strong across 24 countries, and we're growing by the day. At last count, our team represents 32 nationalities, and speaks twice as many languages. We're split 50:50 on tea drinkers vs. coffee drinkers. The tea drinkers are the nicer ones.