IT Sales JD
As an IT sales, you'll usually work
with commercial clients, finding the right technological products to suit their
business needs.
Once the sale of the product or service is
completed, ongoing support is usually provided which may include technical
help, such as solving faults or problems and advising on appropriate user
training.
Responsibilities
As an IT sales, you'll need to:
- Speak to customers, either face to face or
over the phone
- Gain an understanding of customers' diverse
and specific business needs and apply product knowledge to meet them
- Ensure quality of service by developing a
thorough and detailed knowledge of technical specifications and other
features of employers' systems and processes, and then documenting them
- Carry out cold-calling in order to create
interest in products and services, generate new business leads and arrange
meetings
- Identify and develop new business through
networking and follow-up courtesy calls
- Prepare and deliver presentations and
demonstrations of software to customers
- Market and promote a portfolio of products by
writing and designing sales literature and attending industry events
- Develop effective sales plans using sales
methodology
- Provide technical advice to customers on all
aspects of the installation and use of computer systems and networks, both
before and after the sale
- Advise on software features and how they can
be applied to assist in a variety of contexts such as accounting,
manufacturing or other specialist areas
- Meet sales targets set by managers and
contribute to team targets
- Network with existing customers in order to
maintain links and promote additional products and upgrades
- Respond to tender documents, proposals,
reports and supporting literature
- Manage workload in order to organise and
prioritise daily and weekly goals
- Contribute to team or progress meetings to
update and inform colleagues.