Mylas Information Technology jobs - IT Software Developer

IT Software Developer

Mylas Information Technology
experience Fresher
salary 15,000 - 25,000 Per Month
qualification
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Posted: 4 Years ago
Views: 9
Applications: 15
Openings: 20

Job Description

Responsibilities

  • Actively monitor application performance and maintain system up time, while troubleshooting customer reported software bugs from external support teams.
  • Communicate with Business Analysts, Support Staff, Customer Success Team Individuals, and other relevant Amplifai teams on resolving and answering escalated technical problems and issues.
  • Detect and diagnose code-related issues.
  • Collect and document information about product performance, product application problems, and failures.
  • Develop and suggest needed product improvements based on data collected. Communicate and collaborate with Product Management to create a better customer service experience.
  • Make improvements to existing product documentation and assist in the development of internal and customer-facing training materials.
  • Resolve customer issues within committed SLAs and timelines.
  • Perform miscellaneously job-related duties as assigned.

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id307037
Locality Address Daba Gardens
StateAndhra Pradesh
Country India

About Company

Mylas Information Technology
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