NextGen Solutions jobs - IT Support Engineer

IT Support Engineer

NextGen Solutions
experience Fresher
salary 10,500 - 12,500 Per Month
qualification
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Posted: 2 Months ago
Views: 1
Applications: 0
Openings: 1

Job Description

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.
  • Meeting with clients to diagnose software, networking, or hardware issues.
  • Repairing hardware malfunctions, software issues, and networking problems.

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills 
  • Good time management skills.
  • Good interpersonal skills.
  • Ability to think critically.
  • Excellent communication skills.

          Job Particulars

          Who can applyFreshers
          Hiring Process Face to Face Interview
          Employment TypeFull Time
          Job Id1418068
          Job Category Tech Support
          Locality Address Andheri East
          StateMaharashtra
          Country India

          About Company

          NextGen Solutions
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