Troubleshooting & Technical Support: Diagnosing and resolving hardware, software, and networking issues to ensure smooth operations.
Installation & Configuration: Setting up and configuring desktops, applications, and peripherals like printers and scanners.
User Assistance: Providing technical guidance to employees, helping them navigate software hardware challenge
Operating System: Installation of Operating Systems like Windows 10 and Windows 11
Office 365: Having good skills on office 365
Severs Knowledge: Having good knowledge on ADS, DNS & DHCP
MOMS Reports: Preparation of daily, weekly, and monthly reports
Hardening: Enabling & disabling the services in BIOS & Windows
Users Creations: Creating local users and resetting users’ password
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