A competent professional with 9 years of Extensive experience in Technical Fields as well as 2 years of Project
Leader:
⇨ Microsoft Windows Server, Fortigate Firewall, Cisco Routers & Switches, TCP/IP Protocol,
DHCP, Vlan, VTP, STP, Access Point, Wireless Networks, VPN and Remedy ticketing system.
Hardware configuration of Psc’s, Laptops and Work Stations, Anti -Virus software.
⇨ Excellent investigative and research skills, Functions well in fast-paced, high-pressure atmosphere.
⇨ Managing team of four entry- and mid-level Technical Support Team and leasing assistants.
⇨ Handle day-to-day operations and Network Issues with team in IT.
⇨ Resolve 99 percent of escalated Hardware/Network issues.
⇨ Demonstrated ability in the provision of client support services
⇨ Dedicated professional; set effective priorities to achieve immediate and long-term goals and meet operational
deadlines
⇨ Self-motivated; able to implement decisions to ensure smooth workflow
⇨ Developed interpersonal skills, having dealt with a diversity of professionals, clients, and staff members.
⇨ Managed & provided Technical Support on Maharashtra Police Digitization Project Namely CCTNS across 25 district
of Maharashtra with a Team size of over 300 people and 250 PC’s Network Where includes Vendor and Employee
Engagement and Management.
⇨ Managed ABSLI Project & KMBL, HBL Global JRE installation & Windows Migration project on Pan India basis
covering almost 900 locations in across all part of India.
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