Lucid jobs - IT Support Specialist

IT Support Specialist

Lucid
experience 1 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 1
Applications: 2
Openings: 1

Job Description

Lucid is a market research platform that provides access to authentic, first-party data in over 90 countries. Our products and services enable anyone, in any industry, to ask questions of targeted audiences and find the answers they need – fast. These answers can be used to uncover consumer motivations, increase revenue, and measure the impact of digital advertising. Founded in 2010, Lucid is headquartered in New Orleans, LA with offices in Dallas, New York, London, Sydney, Singapore, Gurgaon, Prague, and Hamburg.
The Opportunity
Lucid is looking for an IT Support Specialist to join our Gurgaon team. The IT Support Specialist, who will be located in our Gurgaon office, will be responsible for all infrastructure and processes that keep the office running. This role is essential to varying facets of the company, including communications, networking, and hardware/software support. The IT Support Specialist will drive the processes necessary to maintain a reliable workplace, in a rapidly growing enterprise. If you are someone who’s interested in supporting a challenging world class IT environment, with many avenues of personal and professional growth, this is the role for you.
Responsibilities
    • Coordinate with and support external vendors, such as our ISP and telephone providers
    • Ordering required equipment (Computers, Phones etc.)
    • Troubleshoot and support wireless and wired networks.
    • Support user hardware and software, including laptops, printers etc…
    • Windows OS XP-8 and MAC OS X troubleshooting
    • Troubleshoot and support email issues (GMAIL/Outlook)
    • Develop training materials and procedures to streamline efficiency
    • Excellent Communication Skills
    • Willing to travel
Qualifications
    • 1-3 Years of experience supporting basic IT related issues in an enterprise setting
    • Windows OS XP-8 and MAC OS X troubleshooting
    • Hardware/Software break fix
    • Networking Experience
    • Excellent Communication Skills
    • VPN configuration and implementation experience (desired)
    • Active Directory experience (desired)
    • Troubleshooting cloud based infrastructure such as Dropbox, Google Apps, Slack, etc. 

Job Particulars

Who can applyExperienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id394098
StateHaryana
Country India

About Company

Lucid's Hiring Commitment
We understand that many candidates may not be perfectly qualified for a job posting. Experience comes in different forms; many skills are transferable – and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a dynamic, collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is near the desired qualifications.
We also know that diversity of background and thought can enhance problem-solving and encourage more creative thinking, which is why we're dedicated to adding new perspectives to the team.
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