IT system support recruitment in Chennai - For a Client of Teamlease Digital

• Regular maintenance of Cameras, Projectors, LCDs and Attendance machine etc. with supporting updates to ensure proper working of database applications, Internet & E-mail at user end at all locations so as to have minimal downtime

• Maintain networking which includes switches/router/LAN/VPN connections which help to ensure proper connectivity of all hardware & applications

• Diagnose hardware/ software installation and configuration problems

• Ensure any service requests are attended within timeframes as defined in the SLA

• Ensure unplanned shutdown of servers does not exceed the defined time limits

• Maintaining proper records of IT equipment sent to maintenance vendors

• Ensure backups are taken on daily/weekly basis so as to ensure business continuity

• Perform preventive (by external vendor) and regular maintenance Operations

• Responsible to perform all kinds of IT operations including troubleshooting connectivity problems, adding/terminating users, resetting passwords, setting up e-mail addresses, assessing and reporting operational status, performing backups and restores as per SLAs and timelines

• Ensure new joiness get PC/Laptops with all the software installed within the set timelines

• User ID and Password Creation, setting up access rights for new hires

• Responsible to monitor and maintain the server systems and networks so as to have minimal or no downtime

• Responsible for Inventory Management of all IT software/hardware etc. and ensuring stock as per guidelines is maintained and reordered whenever necessary.

• Experience - Knowledge required for creating PR in SAP system.

• Overall require experience is 3 to 5 years.

• Responsible to perform all kinds of IT operations including troubleshooting connectivity problems, adding/terminating users, resetting passwords, setting up e-mail addresses, assessing and reporting operational status, performing backups and restores as per SLAs and timelines

• Ensure new joiness get PC/Laptops with all the software installed within the set timelines

• User ID and Password Creation, setting up access rights for new hires • Responsible to monitor and maintain the server systems and networks so as to have minimal or no downtime

• Responsible for Inventory Management of all IT software/hardware etc. and ensuring stock as per guidelines is maintained and reordered whenever necessary

• Handle OEM’s web page related queries and ensure every query is resolved within the timeframe

• Prepare and send MIS on daily basis – Server and Lease Line uptime MIS for all the office location

• Support Tape Backup and restore activity. • Support need to provide for Office and Plant Location as per need basis.