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TMF Group jobs - IT Tool Engineer - ITSM

IT Tool Engineer - ITSM

TMF Group

Pune

0 to 3 Years

Salary not disclosed

BCA, BE/B.Tech, Other Course

Job Description

TMF Group helps its clients operate internationally and ‘belong’ wherever they are in the world. Our work includes helping companies of all sizes with business services such as HR and payroll, accounting and tax, corporate secretarial, global governance and administration and fiduciary services for structured finance, private equity and real estate investments.

IT Tool Engineer & Remedy Developer – The objective is to design, develop, customize and administer Remedy-based systems that align with Incident, Problem, Change, Service Request, Asset and Knowledge Management as well as any other ITSM related IT Tool. Advanced analysis and troubleshooting. Creating and maintaining technical documentation with respect to system design. Therefore, significant experience with recent Remedy/MyIT releases, implementations, and applications is a must. Knowledge of other ITSM related tools is an advantage.

KEY ACCOUNTABILITIES

Development and Customization of Remedy v9, v19.08
Administration & Configuration of BMC ITSM - IM, PM, CM, SLM, AM, CMDB, SRM, KM, RM
Development and Customization of BMC ARS, ITSM, MyIT, SmartIT, Smart Reporting
Integration of Remedy with 3rd Party Solutions using Web Services, REST APIs.
Develop and implement customer value through development
Minimizes the backlog and aging of support issues
Provide implementation and post implementation customer support
Experience in various Information Technology platforms and how each fit within and/or complements the enterprise architecture.
Administration & Creation of Spoon Jobs

CAPABILITIES

Understands TMF Groups' business lines, regulatory requirements and how the organization is structured.
Experience in MS Tools support.
Experience in Action Request System development and ITSM customizations.
Experience in creating SRDs.
Experience in creation jobs in Atrium Integrator.
Experience in Migration, Upgrade, Implementation of BMC AR, ITSM Suite - IM, PM, CM, AM, SLM, CMDB, SRM, KM, RM
Experience in Mobility Solution - MyIT, Smart IT (DWP)
Experience in Smart Reporting
Minimum years of experience: Typically, up to 7 years
Will be expected to support less experienced staff
May manage a team, supporting development of more junior team members through objective setting and delivering constructive feedback.
Supports the up-skilling of team through sharing of knowledge, best practice and coaching
Will share knowledge to ensure targets are met.
Understands own motivation and impact of personal impact to optimize personal and team performance
Builds and maintains relationships at all levels across the Group.
Develops strong internal & external networks to drive the local strategy
Engages and builds credibility with influential individuals
Will be mindful of cultural differences across a diverse organization.
Communicates (verbally and through written work) information in a clear and concise manner
Will manage stakeholders' expectations with regards to delivery, escalating concerns as appropriate.

Knowledge & Typical Experience

Will generate ideas for improvement based on past experience.
Fully knowledgeable on the day to day activities of their business area.
Will keep up to date with business trends/ changes in law that will impact their role
Is aware of client contracts and what is W.I.P./ 'out of scope'
Identifies and promotes opportunities to share best-practice

Job Particulars

Role IT Software-Engineer

Job TypeFull Time

Hiring Process Face to Face Interview

About Company

TMF Group

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TMF Group recruiting IT Tool Engineer - ITSM Experienced(0 to 3 Years) candidates candidates nearby Pune,.TMF Group vacancies for IT Tool Engineer - ITSM is recruited through Written-test, Face to Face Interview etc.
TMF Group Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with BCA, BE/B.Tech, Other Course are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Pune, can apply for IT Tool Engineer - ITSM position in TMF Group. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the TMF Group recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of TMF Group and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of TMF Group and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in TMF Group and near your city and get a secured career.

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