ITIL Asset-Config Mgmt-Administrator
Bengaluru
Experience : 1-3 YEARS
Job Code : 1252554
Minimum Experience Required: 1-3 YEARS
Mandatory Skills: ITIL Asset-Config Mgmt-L1 Infra ITIL Process monitoring and reporting
Desirable Skills: ITIL Asset-Config Mgmt-L2
Language Skills: English Language-L1
Job Description:
- Key skills required for the job are: n ITIL Asset-Config Mgmt-L1, (Mandatory) and ITIL Asset-Config Mgmt-L2, (Optional).
- As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis nIncident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
- Perform Service Requests based on Standard Operating Procedures.
- Work on scheduled tasks as part of Change Management.
- Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager
- Minimum work experience: 1 - 3 YEARS