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Reliance Communications jobs - JC Digital Repair Specialist A

JC Digital Repair Specialist A

Reliance Communications

location

experience

0 to 3 Years

salary

Salary not disclosed

qualification

Any Post Graduate, Any Graduate

Read More...

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Posted: 3 Years ago

Views: 4

Applications: 6

Openings: 1

Job Description

Function/Business Area Customer Service Location JC DRS Pune 5,Pune 5

Kharadi,Maharashtra Job Responsibilities

Interact with customers on handset related issues

Troubleshoot handset defects

Handle handset related queries

Record job entry in Customer Relationship Management portal

Upgrade software of handsets

Assemble / dismantle smartphones (unibody/duobody)

Repair handsets by changing screen, speaker, mic, camera etc

Repair handsets by PCB swap, charging connecter replacement etc

Deposit of cash collected through service

Verify handsets for exchange Education Requirement 10 2 / ITI / Diploma, Certification in Device Care (Preferred) Experience Requirement 0

4 years Skills & Competencies

Customer Focus

Communication skills

Problem Solving skills

Handset repair skills

Knowledge of spares operations

Knowledge of CRM Systems Location Map JC DRS Pune 5,Pune 5

Kharadi,Maharashtra

Job Particulars

Role Others

EducationAny Post Graduate, Any Graduate

Who can applyFreshers and Experienced (0 to 3 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id389722

Job Category Others

StateMaharashtra

Country India

About Company

Reliance Communications

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