Reliance Communications jobs - JC Digital Repair Specialist C

JC Digital Repair Specialist C

Reliance Communications
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 2
Applications: 0
Openings: 1

Job Description

Function/Business Area Customer Service Location JC DRS Mahuva,Mahuva,Gujarat Job 

Responsibilities

  • Interact with customers on handset related issues
  • Troubleshoot handset defects
  • Handle handset related queries
  • Record job entry in Customer Relationship Management portal
  • Upgrade software of handsets
  • Assemble / dismantle smartphones (unibody/duobody)
  • Repair handsets by changing screen, speaker, mic, camera etc
  • Repair handsets by PCB swap, charging connecter replacement etc
  • Deposit of cash collected through service
  • Verify handsets for exchange Education Requirement 10 2 / ITI / Diploma, Certification in Device Care (Preferred) Experience Requirement 0 - 4 years Skills & Competencies
  • Knowledge of spares operations
  • Knowledge of CRM Systems
  • Communication skills
  • Problem Solving skills
  • Handset repair skills
  • Customer Focus Location Map JC DRS Mahuva,Mahuva,Gujarat

  • Job Particulars

    Who can applyFreshers and Experienced (0 to 3 Years )
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id372230
    StateGujarat
    Country India

    About Company

    Reliance Communications
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