Job Description
Function: Operations → Operations Management
Operations Management
Responsibilities:
Installation Of Jio Fiber.
Understand And Provide Resolution To Customer Issues & Understand Customer Requirement.
Acquire & Onboard New Customer.
Key duties:
1. Installation of fiber solutions and ensuring the best customer experience.
2. Understand and provide resolution to customer issues.
3. Acquire and onboard new customers.
3. Understand customer requirements to offer advanced/relevant solutions to them.
Skills:
Cabling and device installation.
Customer centric solution mindset.
Ability to sell
Fluency in local language
Familiarity with local territory.
Speak local language.
Customer handling skills.
Negotiation skills.
Articulation and Influencing skills.
Relationship management.
Result orientation.
Digital savvy.