Indian Institute of Digital Education
IIDE is a premier institute that offers A-Z digital education. We train students in digital marketing. We are also associated with most of the top colleges in Mumbai and 50+ brands.
Job Title: Jr. Academic Counsellor
Reports To: Academic Counselling Team Leader
Employment Type: Full time
Location: IIDE Campus, Andheri West, Mumbai.
- Adapting to CRM
- Assisting students in the admission process, admission test, and fee collection
- Cold-calling from a given database for lead generation and database.
- Collaborate with different teams
- Counsel students and help in solving their admission queries.
- Counsel students for a career path in digital marketing and affiliated streams
- Database Management overlooking
- Email Writing Skills
- Extraction of data from the back end and data sorting as per the company needs
- Handle Chatbot inquiries
- Manage direct parent or student inquiry handling and also manage telephonic inquiry handling.
- Objection Handling
- Proper follow up with the students visited
- Reach Weekly Sales Target
- Reaching out to students of various colleges and working professionals for certificate courses
- SMS copywriting
- Whatsapp Sales Communication
- Fluent Written & Spoken English Language Skills
- Excellent Interpersonal Communication Skills
- 0-1 year of work experience
Qualifications & Skills
- Female (Age group: 18+)
- Fluent with MS Office skills