Lyceumapp jobs - Jr Analyst - ERP Training Performance

Job Summary:

• We are seeking candidates who have experience in training on ERP software. Duties will include training, configuration and consulting.

Responsibilities and Duties:
Client Based:

• Works with clients implementing or upgrading LyceumApp. To train end users on specific functionality and system workflow.
• Assists with documenting detailed training guidelines and end user documentation.
• Conduct standard product training on LyceumApp, either remotely or on-site, as determined by the client needs.
• Assists with helping clients cleanse and prepare data for conversion.
• Earns the respect of our clients through the demonstration of adaptability, tact, resourcefulness and proactive communications.

Team Based:

• Collaborates with other Implementation team members and Software Developers as needed to meet client expectations.
• Assist Support Services with providing client (helpdesk) support as needed.

Required Experience, Skills and Qualifications:
Other:

• Strong troubleshooting, reasoning and problem solving skills required.
• Complete other duties and responsibilities as assigned.

Qualifications:

• Strong written and verbal communication skills are required
• Ability to establish and maintain interpersonal relationships with others is required
• Aptitude to learn new technologies.