Jr.Customer Service Executive - Provisioning & Configuration Management
Job Description:Job Family DescriptorDrive implementation of projects related to installation of Wireless, IP services, ATM deployment etc. project as per PMP guidelines. Conduct site visits for identification, evaluation and assessment of fiel
Job Family Descriptor Drive implementation of projects related to installation of Wireless, IP services, ATM deployment etc. project as per PMP guidelines. Conduct site visits for identification, evaluation and assessment of field conditions in order to evaluate feasibility of installation project and specified design or business generation parameters. Plan and coordinate site preparation for readiness related to ramp up of resources and infrastructure (i.e. power, construction, back colocation etc.) Monitor progress of site deployment through detailed activity plan for each site. Liaise with relevant teams to discuss service impacting event schedules to seek sign off. Conduct site audits from time to time and ensure compliance including site commercial terms with respective sites/parties. Analyze field conditions against design parameters and resolve escalated issues if any. Interact with vendors, construction contractors, logistics firms, Govt. authorities as appropriate to get requisite permits for deployment/installation. Arrange for inspections with required authorities. Conduct installation in case of standard and intermediate projects or monitor installation by vendor for complex projects. Design the route network for relevant projects, perform options analysis and plan the roll out of networks (e.g. LMSD, NLD, MAN) build outs within allocated capex and required timelines as defined by business team. Prepare HLD (high level design) document based on MRD submitted by business. Recommend efficient connectivity using existing network and build on existing network. Track movement of resources, installation, equipment testing and verification by NOC team. Conduct configuration as per Engineering plan design and run standard acceptance tests and stability tests as per defined parameters in test sheets.
Level Descriptor Possesses sufficient knowledge within Project Planning and Implementation to allow them to apply their knowledge efficiently and work productively with broad instruction. Regularly participates in important projects or activities as a full contributing team member. Is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes. Operational role which is responsible for delivering results that have direct impact on the achievement of results within Project Planning and Implementation. Works under direct supervision. Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback. Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation. Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation. Education: Engineering Graduate Experience: 0-4 years
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Tata Communications Limited recruiting Jr.Customer Service Executive Experienced(0 to 3 Years) candidates candidates nearby Chennai,.Tata Communications Limited vacancies for Jr.Customer Service Executive is recruited through Written-test, Face to Face Interview etc. Tata Communications Limited Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Chennai, can apply for Jr.Customer Service Executive position in Tata Communications Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Tata Communications Limited recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Tata Communications Limited and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Tata Communications Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Tata Communications Limited and near your city and get a secured career.