Jr. Customer Service Executive - Provisioning & Configuration Management, Design Manager/Engineer
Job Family Descriptor Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning. Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks. Ensure availability of inventory of network systems and bandwidth in provisioning on networks. Analyze need for capacity augmentation/ optimization to address capacity crunch in networks. Plans, organizes and directs all operations with respect to installation support, network service and major moves. Identify and lead implementation for any new network updates. Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications. Manage and monitor planning and delivery of orders in terms of configuration management. Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team. Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement. Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary. Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement. Ensures that all installation functions are performed in a timely fashion to meet specifications.
Level Descriptor Is able to apply broad knowledge of one area within Provisioning and Configuration Management or advanced knowledge of specific professional/operational practices. Checks for problems in existing systems and modifies work processes following defined procedures. Operational role responsible for achieving day-to-day objectives. Works under direct supervision No prior work related experience required Education: Graduate Experience: 0-2 years
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Tata Communications Limited recruiting Jr. Customer Service Executive Experienced(1 to 2 Years) candidates candidates nearby Chennai,.Tata Communications Limited vacancies for Jr. Customer Service Executive is recruited through Written-test, Face to Face Interview etc. Tata Communications Limited Company recruits a lot of Experienced(1 to 2 Years) candidates candidates every year based on the skills . The candidates with BE/B.Tech are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Chennai, can apply for Jr. Customer Service Executive position in Tata Communications Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Tata Communications Limited recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of Tata Communications Limited and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Tata Communications Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Tata Communications Limited and near your city and get a secured career.