Tata Communications jobs - Jr. Customer Service Executive

Jr. Customer Service Executive

Tata Communications
experience 2 to 3 Years
salary Salary not disclosed
qualification
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Posted: 2 Months ago
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Job Description

Job Description

Job Family Descriptor
  • Working Knowledge of fibre optics communications system, OSP/ISP/IBD permission statutory requirements
  • Knowledge of PROW/ROW permission process flow.
  • Knowledge of International Cable Systems & landing Stations
  • 2-3 years of experience in relevant industry for feasibility / service delivery / service assurance
  • Solution design skills of Ethernet Packet & Optical network.
  • Understanding of Transmission/ IP/ VOICE, ISP/OSP network, 2G, 3G technology, Fibre equipment's.
  • Responsible for adherence to maintain agreed SLA/KPIs.
  • Good knowledge of various interface used to deliver Data, Voice and IP based circuits on transmission network.
  • Good Knowledge of ECI and Huawei access products and who have worked on them from configuration, fault management and Planning perspective.
  • Excellent written, verbal and presentation skills able to articulate technical concepts into documentation.
  • Knowledge of Transmission, Ethernet / DWDM / OTN / MSP and Packet Network Technologies 2G, 3G / Huawei / ECI.
Level Descriptor

Purpose - Broad objective of the role

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Other Knowledge/skills

Minimum qualification & experience

Key Responsibilities

Technical Competencies

Knowledge / Skills
Communication Skills

Job Segment: Service Manager, Manager, Program Manager, Customer Service, Management

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Job Particulars

Job TypeInternship / Projects
Hiring Process Face to Face Interview

About Company

Tata Communications
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Tata Communications recruiting Jr. Customer Service Executive Experienced(2 to 3 Years) candidates candidates nearby Pune,.Tata Communications vacancies for Jr. Customer Service Executive is recruited through Written-test, Face to Face Interview etc.
Tata Communications Company recruits a lot of Experienced(2 to 3 Years) candidates candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Pune, can apply for Jr. Customer Service Executive position in Tata Communications. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Tata Communications recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Tata Communications and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Tata Communications and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Tata Communications and near your city and get a secured career.