Jr.Relationship Officer

Axis Securities ltd
Experience : Freshers
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Monthly Salary : Rs. 13,000 - Rs. 21,000
Job Role : Others
Posted on 24 May 19
Job DescriptionLast Date 23 Jul 19

Job Description:

  • Respond to customer inquiries and problem escalations
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a thorough understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • Responsible to demonstrate capacity for critical thinking and analysis.
  • Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
  • Qualifications:
Minimum qualifications :
  • 100% English and Hindi Language to Speakable
  • Freshers are eligible(0-10 Years)
  • Any graduate degree or equivalent with a strong academic record.
Preferred Qualifications :
  • English and Hindi Language mandatory
  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
  • Must be able to work

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Axis Bank is the third-largest of the private-sector banks in India offering a comprehensive suite of financial products. The bank has its head office in Mumbai, Maharashtra. It has 4050 branches, 11,801 ATMs and 4,917 cash recyclers spread across the country as on 31st March 2019 and ten international offices
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