Technical Support Executive (JUNIOR BUSINESS ANALYST)
Need immediate Joiner
Fresher
Employment Bond for 2years is mandatory
WORK FROM OFFICE
Work Location - Chennai (Perungudi)
Experience - 0- 1 years
Customer service inquiries
• Identifying and assessing customers needs to achieve satisfaction in chats & in emails
• Manage large amounts of incoming & outgoing calls
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Requirements:
• Excellent communication and presentation skills.
• Handling International Calls (Mainly US and UK).
• Ability to multi-task, prioritize, and manage time effectively.
• Prior experience with MS Office Suite.
Candidate having experience in BPO industry or worked as a AR caller earlier can apply
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