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Junior Engineer Hardware Networking

Three Ess Computer Services India Pvt Ltd
1 to 2 Years
10,000 - 14,000 Per Month
Posted on 17 Apr 19
Job DescriptionLast Date 16 Jun 19
  • Installation & troubleshooting with Operating System for Desktop & Laptops,
  • Basic installation & troubleshooting on MAC, iPad & iPhone.
  • Outlook 2007/10/13 configurations and support,
  • Configuring & diagnosing LaserJet & DeskJet printer/scanner related issues,
  • Implementing and configuring the corporate LAN environment,
  • Providing 24x 7 Supports and on Call support to end users using remote access
  •  Provide support to on-site engineers for their queries,
  • Use IVR facility (ensemble pro v60) to attend the invoice call,
  • Working on Tickets as per SLA basis to meet customer requirements
  •  Co-ordinates with respective domain teams for user related queries(e.g. Password, Software Installation related issues etc.)
  • Follow-up with user & Concern Team to solve their issues.
  • OS Installation/re-installation, upgrades, & patches for Desktop.
  • Software installation such as MS Office, Acrobat Reader, Mail client etc.
  •  Managing the Symantec Endpoint Antivirus Support for Lease Line to all User PCs

Job Type

Interview Type

Face to Face Interview, Telephonic Interview

Company Description

We are “premier business partners” to Hewlett Packard and also HP authorized Service partners and are Authorized Sales and Services Provider of HP India for their entire range of Commercial series of product lines i.e: HP Proliant Servers, Storage solutions, Desktop Pc’s , Laptops, Thinclients, Workstations, Printers, HP Procurve Networking & HP AMC partners. We also provide solutions for WAN Optimization and DLP (data leak protection)

 Since last 21 + years of our presence in this IT Industry, we are consistent in growth and achievements, maintaining good reputation and long term relationships with all of our esteem customers and established our self as a technology solution partner for them. We sincerely request you to give us an opportunity to serve your esteem organization, assuring you of our best services and looking forward to your valued association.

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