Junior Implementation Specialist and Support Consultant jobs in Bangalore at Pelatro

Eligibility Criteria:

BE/B.Tech any stream from 2017-2020 Batch Passed Outs.

Job Description:

Responsible for deploying and launching product/CRs at the customer environment.
To be the single technical point of contact to deliver a solution to a customer and manage support issues.
Single point of contact for all verbal and formal communication with the customer for implementation and support activities.

Desired Skills:

Good analytic and logical reasoning skills.
Sound knowledge on RDBMS concepts and queries.
Sound understanding of at least one programming language and ability to understand/write programs.
Sound understanding of software development cycle and methodologies.
Well established communication (verbal/written),presentation and interpersonal skills.
Experience in Unix/Shell scripting is an added advantage.

Salary: INR 5,00,000 Per Annum [For the first six Months of joining candidates would be paid 4LPA and 50,000/- would be paid in equal monthly installments and 50K post one-year completion]

Joining: Immediate

Job Location: Bangalore

Interview Rounds: Online Test

As telecommunication providers move from Product-Centric Strategy to Customer-Centric Strategy, there is a need to go deeper into the customer base to increase revenues. This means that intimate knowledge of customer behavior, preferences and intent becomes a pre-requisite. Customer Centricity brings together Customer Lifecycle, Customer Experience, and Customer Value, and thus, clearly, it can help reach deeper into the customer and thus broaden the relationship with the customer.

Pelatro understands this and has developed an innovative Precision Marketing solution: mViva. Today, telcos need a different perspective – they need to start thinking about each customer as a segment of one and thus position unique offers to each individual customer. This customer-centric approach calls for awareness of each individual customer’s needs and this is what the critical aspect of Relevance hinges upon. mViva incorporates Precision Marketing to achieve this result.