– manage, direct and monitor insurance activities and the overall performance of the team to increase efficiency and maximise performance
– general administration of all insurance provisions including claims
– effective liaison, support and assistance with the whole of the organisation
– maintain and improve mechanisms for the provision of insurance, including surveying and measuring governance, performance, administration and outcomes and disseminate feedback to the appropriate persons/entities
– utilise systems to manage insurance functions, analysis and documentation
– direct the development of plans for insurance, including management to achieve targets
– developing plans for insurance progress
– support to all other departments with insurance related issues
– subject to agreed criteria; recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met
– reporting (content and format as agreed) on a monthly basis or as otherwise required
– assist in developing plans for team activities to include strategy to achieve targets
– delegate authority and responsibility to team with supervision, accountability and review
– manage and maintain contact with internal and external clients/customers and suppliers
– set an example for team members of commitment, insurance management, administration standards, work ethics and habits and personal character
– maintain accurate records
– responsibly use resources and control expenses to meet budgetary controls
– adhere to all organisation policies and procedures
– interact and co-operate with all members of the organisation, its suppliers and customers