> Handling Configuration related Service requests and incidents from Incident Service Manager.
> Experience in Salesforce configuration, Security Implementation, Workflows, Approval Process, Page Layouts, Record Types, Data Validation Rules.
> Implementation of data model according to the business requirement like creation of related custom objects, customizing standard objects.
> Adhere to Salesforce best practices.
> Collaborating with the Salesforce Business Analyst to validate business requirements and any considerations.
> Experience on working with advanced salesforce fields such as Formula fields, Picklists, Relationship related fields, Validation rules.
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