Junior Systems Admin
Department: All Departments
Open Positions: 1
Skills Required: Technical | Infrastructure Management | Desktop Management | Desktop Support
Location: BANGALORE
Desirable Skills: Technical | Infrastructure Management | Desktop Management | Desktop Support
Years Of Exp: 1 to 3 Years
Designation: Junior Systems Admin
Job Description:
1. DESKTOP SUPPORT ENGINEER"1. Overall I3L end user computing support is managed by SMG thru FTE’s.
2. Providing L1 and L2 IT support for MAC & Windows users.
3. Imaging & configuration of Laptops/desktops/mobile devices
4. OS deployment / upgrade based on Project Requirement.
5. Deployment of desktops.
6. VOIP Soft / Hard phone configurations.
7. IT Consumables Replacement.
8. All software installations
9. Wi-Fi / Printer Installations
10. Hardware service / Software upgrade or downgrade (RAM, HDD etc..)
11. Setting up VC and LYNC calls
12. Troubleshooting of various hardware / OS / software related issues based on tickets
13. First level analysis of all the tickets before transferring to next stage (L3 or backend).
14. VPN configurations /trouble shooting
15. Lync/Instant Messenger Configurations / Trouble shooting.
16. Mailbox Configurations / Resolving mail issues.
17. Internet & Proxy Related Issues.
18. Scanner Configuration
19. System readiness for training rooms & learning center.
20. Providing ADMIN access locally.
21. Providing USB access locally.
22. Mailbox archive.
23. Adding users in Checkpoint encryption and managing licenses.
24. Daily Check List for Printers and VC
25. Symantec AV definition update across 4000+ systems in LAN
26. System Readiness for New joining's