Matrimony.com jobs - Kannada Telecaller

Kannada Telecaller

Matrimony.com
location
Bangalore(Domlur,Electronic City,Indiranagar,MG Road)
experience Fresher
salary 13,000 - 15,000 Per Month
qualification
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Posted: 7 Months ago
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Job Description

Job Title:  Service Executive / Sr. Service Executive / Service Specialist (Telecaller/ Telesales)

Role Overview: 

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

 


Key Responsibilities

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the product features in detail and how to use the packages.

·       Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

 Skill and Competencies required:

Functional

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills –  English / Regional lanugage

·       Telemarketing / Selling Skills

·       Basic computer skills – MS Excel, Word



Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn



Education and Experience:

·       Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply

·       Minimum of 6 Months – 4 years’ experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

 

 

Salary and Benefits

 

·       Fixed Salary Rs 1.75 to Rs 2.15 per annum  plus 

·       Incentive Rs. 36000/-  to Rs.60000/- per annum

·       Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided

·       Opportunities to learn and grow with the Company 



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Job Particulars

Job TypeFull Time
Hiring Process Telephonic Interview

About Company

Matrimony.com Ltd is the largest and the most trusted matrimony brand with employee strength of around 4500+ associates. We are the pioneer and leader in the online match making business with over 4 million active members availing our services. The service offering of the brand are in matchmaking and marriage services through websites, mobile sites and mobile apps. Its flagship products are Bharat Matrimony, Community Matrimony, Assisted services and Elite Matrimony in the matchmaking business. The Matchmaking business vertical has a network of 15 regional portals like Hindi Matrimony, Bengali Matrimony, Tamil Matrimony, Telugu Matrimony and Marathi Matrimony to name a few. Community Matrimony.com is an exclusive matrimony portal consisting of over 300 websites catering to the special matrimonial needs of various communities of Indian origin. The marriage services vertical comprises of Matrimony Bazaar and Mandaps.com.

Matrimony.com has a pan India presence with 7 regional offices and 140 company owned retail outlets.  Matrimony.com has recently been awarded the Superbrand award as well as the award for gender sensitivity for the Find Your Equal campaign.  The goal is to build a billion dollar revenue company and a long lasting institution with a legacy for the generations to come.


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Matrimony.com recruiting Kannada Telecaller candidates nearby Bangalore,.Matrimony.com vacancies for Kannada Telecaller is recruited through Written-test, Face to Face Interview etc.
Matrimony.com Company recruits a lot of candidates every year based on the skills . The candidates with B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BSc, MCA, B.Design, B.FashionTech are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Bangalore, can apply for Kannada Telecaller position in Matrimony.com. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Matrimony.com recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Matrimony.com and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Matrimony.com and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Matrimony.com and near your city and get a secured career.