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Job DescriptionLast Date 10 Mar 19

Ensure highest customer satisfaction and develop desired perception of the organisation through effective management of Customer Relationships in close coordination with Business Development, Operations and Key Customer Functions resulting in, highest ratings, increased business and profitability.

 

Key Responsibilities:

 

  • Prepare Customer specific Key Account Management Plans.
  • Address key concerns and conflicts including QCDM between Customer and Organization through collaboration and consensus.
  • Identify business opportunities for Business Development to lead.
  • Bring about harmony and cordial relationship between stakeholders of both organizations.
  • Ensure implementation of commercial settlements with Customer.
  • Gather Intelligence and Information for improving Customer relationships, financially and qualitatively.
Job Role

Job Type

Interview Type

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