Roles and Responsibilities
· Identification of Key Accounts
o Identify set of min 50 Large Interior Turnkey contractors in the geography for adoption through existing relationship with any of the divisions or cold calling
o Map all the upcoming, ongoing projects of the key accounts along with relevant details
· Relationship Management
o Take end to end ownership of identified key accounts -Turnkey contractors/ builders and corporates ensuring business development and delivery to Pidilite across all Pidilite divisions
o Become Single point contact for the Top Key Account thereby routing all requirements/ business development/ queries/ support on an ongoing basis
o Ensure co-ordination with the divisions, distributors and dealers so that servicing the accounts is done in a timely manner
· Business Development
o Identify possible opportunities in terms of new business opportunities- new products, categories, accounts for penetration
o Execute the business development plan finalized with KAM in close co-ordination with all divisions
o Solve all kind of queries- product/application/pricing/ delivery in co-ordination with all Sales and Marketing divisions
o Collaborate on a regular basis with the Specification Team to ensure Pidilite Brands are specified in BOQ and all upcoming projects are mapped
o Conduct “ One Pidilite Contractor meets” at specified frequency to ensure constant engagement with the contractors
o Provide timely feedback on the status/ improvement plan
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· Sales Delivery
o Ensure routine working with the Key Account and associated vendors ( to whom key accounts outsource) to ensure regular business for Pidilite
o Collaborate with the Sales Team of the parent division for execution of orders through identified channel ( both direct or indirect )
o Delivery of targeted incremental business ( division wise) from the key account finalized with KAM and divisional teams
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