Responsibilities:
Conduct on-site visits to collect necessary documents and information from customers
Verify the identity and address of customers by comparing the provided documents with the information provided
Ensure compliance with all KYC regulations and guidelines
Maintain accurate records of all customer interactions and document verification
Report any suspicious or fraudulent activities to the appropriate authorities
Provide excellent customer service and address any customer concerns or questions
Collaborate with internal teams to resolve any issues or discrepancies
Stay up-to-date with the latest KYC regulations and industry best practices
Skills:
Excellent communication skills
Ability to work independently and under pressure
Ability to work with minimum supervision
Ability to work in a team environment
Excellent interpersonal skills
Good understanding of fraud prevention techniques