Wonder Worth Solutions jobs - L1-Client Relationship Associate

L1-Client Relationship Associate

Wonder Worth Solutions
experience Fresher
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 0
Applications: 0
Openings: 10

Job Description

Principal duties and responsibilities:

● Provide premium support by phone and email to Consulting customers.

● Document all necessary facts and communications in CRM tools.

● Learn and communicate vendor management and onboarding processes

● Proactively work to identify and resolve customer issues

● Proactive/reactive customer outreach to drive changes with our customer community to help further reduce ticket volume when necessary.

Required skills:

● Exceptional client service skills with strong communication skills

● Clear and effective written and verbal communication skills

● Time management and effective prioritization abilities

● Ability to multi-task successfully in a fast-paced environment

● Demonstrate grit and determination in problem solving and accomplishing goals

● Possess intellectual curiosity and interest in developing business and financial acumen

● Excel in explaining complex information in ways that are easy to understand

● Ability to work in flexible US timings.

Minimal Qualifications:

● Female candidates preferred for the role.

● Bachelor’s degree in Business or a related discipline, or a combination of education and related experience preferred.

● Experience working in a team-oriented environment

● Experience in a customer support role preferred

● Healthcare systems, medical or software solutions implementation


Job Particulars

EducationAny Graduate
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id522619
Job Category Tech Support
StateTamil Nadu
Country India

About Company

Wonder Worth Solutions
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