Change Institutes International pvt ltd jobs - L1 Global Technical Support Executive

L1 Global Technical Support Executive

Change Institutes International pvt ltd

Bangalore

0 to3 Years

Salary not disclosed

B.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech

Job Description

# resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's contacts and proactive notification system

#providing excellent customer service support to Global customers during every single interaction

#assisting end users to avoid or reduce problem occurrences

#adding case resolution to Knowledge Management System

#responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).

Job Particulars

Role

Education B.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech

Who can apply Freshers and Experienced (0 to3 Years )

Hiring Process Face to Face Interview, Written-test, Group Discussion

Employment Type Full Time

Job Id 244984

Job Category BSc/BCA/BBM , Tech Support

State Karnataka

Country India

About Company

A dynamic and growing company for six years with a focus on value based learning. A team driven towards “excellence”. We are an organization encompassing the right skills incorporated to specialize in corporate training, employability programs for the education industry, customized packages for expats.

Our Endeavour is to provide simple, strong, fast, dynamic and responsive experience to our valued customers in their quest for searching the best man-power available.

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