Responsible for calling Insurance companies (in the US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
Good understanding of Accounts Receivable.
Calling Insurance Companies to follow up on Claims filed, to expedite payment.
Should possess knowledge in AR analysis, AR calling and denial management.
Undertakes denial follow-up and appeals work wherever required.
Reviewing, appealing and rejecting unpaid and denied claims.
Documents and takes appropriate action of all claims which has been analyzed and followed-up in the clients’ software.
Verifying patient’s insurance coverage Answering patient billing questions.
Should possess knowledge in eligibility and verification calls (EV calls).
Experience indirectly working with insurance companies.
Analyses outstanding claims and initiates collection efforts as per the aging report.