Excellent communication skills
Good presentation skills
Basic knowledge on protocols (SNMP, WBEM, RIBCL, WSMAN etc.)
Working knowledge on TCP,UDP protocols
Server/Storage/Networking concepts
Knowledge on Proliant and Blade/Apollo Servers, Synergy, BCS products
Basic functional knowledge on Windows, HPUX, UNIX, Linux, VMware
Flexible to work in shifts
Knowledge on Remote Support tools/applications like One View remote support, InfoSight, iLO Amplifier pack would be added advantage
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